The NOC support services can either be done in-house or it gets outsourced to a third party. For any organization however large it may, it is very difficult to have NOC developed and maintained. It is not only a very cost-effective affair but it needs right kind of expertise to get things done. The work of NOC is done under Chief Technology Officer who will ensure that the organizations are according to the standards and the applications and network are functional and available to the users. They are involved in network probes, logging from routers, switches and sensors and any other network devices.
As more and more requirement of the networking system is increasing for various businesses, the requirement of the network support and security operations are increasing. It is very important to have a NOC support system or Network Operations Center to keep the network running smoothly. Such system will ensure that the there is no congestion in the network pipes and information and data can travel to and from the network devices as required between servicers, consumers and services.
The services included but are not limited to-
To address all technical and operational issues in the clients’ networks
Assistance in managing and configuring the network gateways and other hardware
To address and offer technical liaison with the partner carrier and to manage configuration changes that will ensure interoperability between carriers and thus the network downtime of the clients’ is minimum
Any difficult technical issue in the client’s network system will be resolved in the shortest possible time so that the system works find within a short period of time ensuring there is no loss of revenue
Most of the NOCs work as front line offering customer support. They handle wide range of issues which include emergency support for the issues like denial of service attacks, connectivity loss and any security issue.
The Security Operations Center (SOC) services generally look at the output they get from security devices so that they could determine the threat that may be there for the networking system in future. Any SOC service provider will ensure that the clients get flexible and customized solutions that are intelligent as well as economical.
Highly trained and certified security analysts work with the system
24x7 monitoring and support- All the potential issues including any unusual behavior of the network system are reviewed round the clock
IT workflow integration and escalation of the system
Complete access to the environment and event data given to the users
There is always an ongoing maintenance and troubleshooting module running to help the clients better
Your business is just one phone call away in getting its complete security by NOC and SOC services offered by the best company.
View More :