The NOC support services can either be
done in-house or it gets outsourced to a third party. For any
organization however large it may, it is very difficult to have NOC
developed and maintained. It is not only a very cost-effective affair
but it needs right kind of expertise to get things done. The work of
NOC is done under Chief Technology Officer who will ensure that the
organizations are according to the standards and the applications and
network are functional and available to the users. They are involved
in network probes, logging from routers, switches and sensors and any
other network devices.
As more and more requirement of the
networking system is increasing for various businesses, the
requirement of the network support and security operations are
increasing. It is very important to have a NOC support system or
Network Operations Center to keep the network running smoothly. Such
system will ensure that the there is no congestion in the network
pipes and information and data can travel to and from the network
devices as required between servicers, consumers and services.
The services included but are not
limited to-
To address all technical and
operational issues in the clients’ networks
Assistance in managing and configuring
the network gateways and other hardware
To address and offer technical liaison
with the partner carrier and to manage configuration changes that
will ensure interoperability between carriers and thus the network
downtime of the clients’ is minimum
Any difficult technical issue in the
client’s network system will be resolved in the shortest possible
time so that the system works find within a short period of time
ensuring there is no loss of revenue
Most of the NOCs work as front line
offering customer support. They handle wide range of issues which
include emergency support for the issues like denial of service
attacks, connectivity loss and any security issue.
The Security Operations Center (SOC)
services generally look at the output they get from security devices
so that they could determine the threat that may be there for the
networking system in future. Any SOC service provider will ensure
that the clients get flexible and customized solutions that are
intelligent as well as economical.
Advantages of SOC services-
Highly trained and certified security
analysts work with the system
24x7 monitoring and support- All the
potential issues including any unusual behavior of the network system
are reviewed round the clock
IT workflow integration and escalation
of the system
Complete access to the environment and
event data given to the users
There is always an ongoing maintenance
and troubleshooting module running to help the clients better
Data analysis
Your business is just one phone call
away in getting its complete security by NOC and SOC services offered
by the best company.
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